Shipping

During peak periods, promotional events, or holiday sales, processing and shipping may take a little longer than usual. Our team is working hard to get your order packed and on its way - we promise it’ll be worth the wait! 💖

Our EU orders dispatch from Venlo, Netherlands with an EU power plug.

(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Åland Islands, Albania, Andorra, Azerbaijan, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Vatican City, Kosovo, Moldova, Montenegro, North Macedonia, San Marino, Serbia, Svalbard & Jan Mayen, Türkiye, Turkmenistan, Uzbekistan, Guadeloupe)

EU:
FREE STANDARD SHIPPING ON ALL ORDERS OVER €80
Standard Shipping 5-7 days - €5.95
DPD Express Shipping 1-3 days - €13.00 inc. taxes & duties for orders under €150 only

Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing takes 1 to 2 business days. Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships.

For UK orders go to mermadehair.co.uk
For Australia and NZ orders go to mermadehair.com.au
For USA orders go to mermadehair.com

Pre Order Products 
Please note that pre-order dates are estimates only and may change due to unforeseen circumstances such as supplier delays. If your order includes both in-stock and pre-order items, all items will ship together once the pre-order item is ready for dispatch. If you wish to split your shipment please email us at hello@mermadehair.com.

Christmas Shipping Cutoff Dates
For EU customers, we recommend placing your order by Wednesday 17th December 11.59pm.

Our Delivery Promise
Order by the cutoff date, and if your gift doesn’t arrive in time, we’ll send a €10 Mermade Hair gift card your way.