Request Order Withdrawal

If you are a customer based in the European Union, you may exercise your statutory right of withdrawal or take advantage of our extended 30-day return policy by submitting a return request within 30 days of receiving your Mermade Hair order. To get started, please email returns@mermadehair.com, or complete the form below.

Please note that we use a third-party Shopify application to process withdrawal requests. Once your request has been submitted, you will receive a confirmation email from no-reply@acerill.com